Terms & Conditions

Welcome to NueHaven! These Terms and Conditions (“Terms”) govern your use of nuehaven.com (the “Site”) and any purchases or interactions you have with us. By using this Site, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. General Information

• NueHaven operates an online retail store through Shopify.
• These Terms apply to all visitors, customers, and users of our Site.
• We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility & Account Information

• You must be at least 18 years old or have parental consent to use our Site.
• When creating an account, you agree to provide accurate and up-to-date information.
• You are responsible for maintaining the confidentiality of your account credentials.

3. Orders & Payment

• All prices are listed in USD and are subject to change without notice.
• We accept various payment methods, including credit/debit cards, PayPal, and Shopify Payments.
• By placing an order, you confirm that you are authorized to use the chosen payment method.
• Orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

• We strive to process and ship all orders promptly. Shipping times vary based on location and carrier services.
• Any estimated delivery dates are not guaranteed.
• Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.

For more details, visit our [Shipping Policy] page.

5. Returns & Refunds

• We accept returns within [Insert Return Period] days of delivery, subject to our return policy.
• Items must be unused, in original packaging, and with tags attached to qualify for a return.
• Refunds will be issued to the original payment method after inspection.

To initiate a return, please contact us at returns@nuehaven.com.

For full details, visit our [Return & Refund Policy] page.

6. Intellectual Property

• All content on this Site, including text, images, logos, and designs, is the property of NueHaven and is protected by copyright and trademark laws.
• You may not copy, reproduce, or distribute any content without our written permission.

7. Prohibited Activities

You agree NOT to:

• Use the Site for fraudulent or illegal activities.
• Disrupt or interfere with the Site’s security or functionality.
• Attempt to gain unauthorized access to any part of the Site.
• Violate any applicable laws or regulations.

8. Limitation of Liability

• NueHaven is not responsible for any indirect, incidental, or consequential damages arising from your use of the Site.
• We do not guarantee that the Site will always be error-free or uninterrupted.

9. Privacy Policy

By using our Site, you agree to our [Privacy Policy], which outlines how we collect, use, and protect your personal data.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of [Your State/Country]. Any disputes will be resolved in the appropriate courts of that jurisdiction.

11. Contact Us

If you have any questions about these Terms, you can contact us at:
📧 Email: customerservice@nuehaven.com