Shipping & Returns

We want your Nue Haven order to feel simple and clear from checkout to delivery. Here’s what to expect.

Free U.S. Shipping

Nue Haven currently offers free U.S. shipping on every order.

Processing Time

Orders usually process within 1–3 business days before they ship.

Estimated Delivery

After processing, U.S. delivery usually takes about 6–9 business days.

Where Orders Ship From

Nue Haven works with trusted supplier and fulfillment partners, including international suppliers, to offer affordable, trend-forward women’s fashion.

Order Tracking

When tracking is available, tracking information will be shared by email after your order ships.

Returns

We offer return support for eligible items within the return window listed in our Refund Policy. Some items, including swimwear, intimates, bodysuits, clearance items, and personalized items, may be final sale or excluded for hygiene and policy reasons.

Return Shipping

Customers are generally responsible for return shipping unless an item arrives damaged, defective, or incorrect.

Need Help?

Email customerservice@nuehaven.com with your order number and the email used at checkout. Customer service is available Monday–Friday, 9 AM–5 PM CST, and we aim to respond within 24–48 business hours.